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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged Employer

      MetroPlusHealth reviews

      MetroPlus Employee Review - Anonymous employee MetroPlusHealth Employee Review

      2.0
      May 1, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have a great Director. I have the opportunity to work with various departments within the organization thus providing me with a holistic view of Managed Care. I have a great work life balance and for that I am grateful.

      Cons

      MetroPlus must step into the current era in regards to technology, applications and systems used. The systems are very old .There is a huge problem with accountability and change occurring. Salaries are lower than the industry average and there are no automatic merit raises.

      avatar
      MetroPlusHealth Response
      8y
      We are pleased to hear that you enjoy working under your director! Feedback from employees like you helps us to grow and improve the company for everyone. Additionally, we want to thank you for voicing your concern. Responding to employees’ worries, such as technology, should absolutely be a top priority for a manager. Please send us an email at employee.engagement@metroplus.org and we will be happy to help you.

      Explore other reviews about MetroPlusHealth

      5.0
      Mar 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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