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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged Employer

      MetroPlusHealth reviews

      Great benefits, leadership striving to change culture - Director MetroPlusHealth Employee Review

      5.0
      Nov 12, 2019
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The newly appointed CEO is evaluating the entire organization and implementing changes to better benefit members and employees. Quality of care to our members is at the forefront. There is also a genuine effort to process improve and hold people accountable. The organization offers great benefits, including, a no-cost health plan for employees, access to perks for city employees, etc. The individuals at the organization truly do care about making a difference in the lives of New Yorkers and helping those who are the most vulnerable

      Cons

      As is true for any government agency, there is red tape, however, several resources are available to help navigate all of that.

      avatar
      MetroPlusHealth Response
      6y
      Thanks for the review -- we’re glad to hear that you enjoy working with us! We appreciate the hard work you have done over the past five years! Feedback from employees like you helps us grow and improve the company for everyone. If you have more details about your experience that you would like to share with us, don’t hesitate to share your feedback with the MetroPlus team at employee.engagement@metroplus.org. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      Mar 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      2w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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