No - ESR I MetroPlusHealth Employee Review

1.0
Jul 2, 2021
Recommend
CEO approval
Business Outlook

Pros

It’s a good job to start out if you just graduated college or have no college degree. Health Insurance Premium is $0, Pensión, Union, Opportunity for growth, bonus incentive every quarter, you can do OT.

Cons

Last quarter only 15 out of thousands of employees got the bonus… In order to get the bonus You have to meet you quarterly goal If you don’t meet your quotas in the first year you are terminated ( if your boss hates you) if your boss doesn’t suck they will set up an action plan. You have to meet at least 85% of your goal to not get fired. You have to meet 120% to receive your bonus. In order to make the amount of numbers they are asking you gotta push OT everyday. Once you stop pushing OT it can be a problem, you are left without a work/life balance. We are forced to work two saturdays a month, sometimes 6 in a row so for a month and a half your killing yourself. Even if you are unionized you can’t get representation in the first year if you are not meeting Quotas your out. Most associates last three to six months. The job is not Sales It’s like social work I have sales experience, it’s not sales. When you sell QHPs at full price thats sales.

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MetroPlusHealth Response
4y
Thank you for taking the time to provide your feedback. At MetroPlus, we strive to create an environment in which our employees feel like they can properly grow and thrive, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
4.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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MetroPlusHealth Response
1w
Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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