Process takes time, but we will definitely get there - Human Resources MetroPlusHealth Employee Review

5.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

A lot of the staff are professional from top-down and so far, I have been lucky to collaborate with several teams and learn about their LOB as well as the impact they have towards the rest of the organization. Technology is huge here and the teams are playing with different software. I really like using teams over zoom and the upgraded look for MS 365 just makes things a lot easier to communicate and navigate through. Monday-Friday with some late work sometimes up to and sometimes into 5:45PM. Some people forget this is part of H+HC so this is a NYC position that pays competitively, or if not, more than our competition (HR Generalists, Coordinator, etc.). 401K & NYC Pension is a major game changer if someone is curious about employment in NYC. Other companies mainly provide just a 401K or403B.

Cons

Some processes need to be reviewed and thought about when implementing new work.

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MetroPlusHealth Response
4y
Thanks for leaving us a review, we're so glad that you feel so supported! If you have more details about your time with us that you would like to share, please reach out to the MetroPlus team at employee.engagement@metroplus.org.

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
4.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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MetroPlusHealth Response
1w
Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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