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Metropolitan Management Co.

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Unfulfilled Promises and a Lack of Support - Property Manager Metropolitan Management Co. Employee Review

2.0
Jul 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay, Location, Work independence, Residents

Cons

No training like they promise property owners. When I reach out for help, I receive contradicting information. No direction - Expected to know how the business operates with no training, no direction, and no money to work with. The portfolio manager lacks knowledge of the industry outside the company. Money hungry and manages the business in an illegal manner to acquire a few extra bucks. This makes me look bad. I am constantly making up excuses to give my residents for illegal late fees, overdraft fees, rent increases, software glitches, etc. This company pays an unreasonable price for vendors, repairs, and appliances. Business is not operated cost-effectively. As a manager, I have no communication with who oversees my portfolio manager and for some reason, they think their portfolio managers are gold. They should reach out to their property managers for insight and advice, and try to meet our needs and operation necessities. Lack of help with everything. Overworked. I am extremely unnapreciated. Others are given credit for my accomplishments. Bogus bonus pay. It's impossible to receive bonus pay for unit turns because there is little to no maintenance help.

Explore other reviews about Metropolitan Management Co.

5.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

nothing note worthy for cons

5.0
May 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As part of the leadership team here at Metropolitan Management, I’m proud to say we’re a family-run business built on values that have been passed down through generations; hard work, honesty, and treating every employee like family. We’re not just a company, we're a close-knit team where hard work is recognized, and growth is earned. One of our greatest strengths has always been promoting from within. We believe in investing in our people, recognizing potential, and giving team members the opportunity to rise into leadership roles. Many of our managers and key leaders started in entry-level positions and worked their way up, something we see not just as a success story, but as the foundation of who we are. We value loyalty, teamwork, and a strong work ethic. And in return, we’re committed to creating a workplace where everyone feels supported, respected, and empowered to grow.

Cons

That said, we also recognize that we’re a work in progress. Historically, we've operated with a fairly hands-off management style, trusting individuals to take initiative and learn by doing. While this approach has worked well for many, we understand that others may thrive with more structure, guidance, and hands-on support—especially during the onboarding and training process. We're actively working to improve our training programs to better support all learning styles and set our team members up for success from day one. This is a key focus for us moving forward, and we're excited about the improvements already underway.

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