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Metropolitan Transportation Authority

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MTA Train Operator - Train Operator Metropolitan Transportation Authority Employee Review

3.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

For everything on the job you have to deal with, it's underpaid; however, it's the only hourly title that doesn't require 5 years to reach top pay, and although not the greatest, it's okay. Good health benefits (medical, dental, vision), retirement benefits & 401/457 plans, and multiple career growth opportunities. Free rides on MTA public transportation (buses, subway, LIRR/Metro-North). PTO (personal day, sick leave, vacations)

Cons

Unpredictable work schedule once you're on your own (after completing the training program "schoolcar"). The job is based on seniority, so it will be rough at first. During probation and while being "xx", you can be assigned to any of the tours (MID/AM/PM), and your tours or days off can be changed based on the needs of the service. Physically draining and can be rough to manage work/life balance. Getting days off can be a hassle, especially on weekends, as you must request them 20 days in advance, with only limited slots being available. Despite everything you have to deal with (walking tunnels, elevated structures, yards, third rail proximity and active tracks, unruly passengers & homeless individuals), there's still no hazard pay. To management, you are "guilty until proven innocent" and not the other way around. Harsh punishments that can result in restrictions, reduced pay, unpaid suspensions, and termination.

Explore other reviews about Metropolitan Transportation Authority

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Benefits and health insurance, Pension Railroad Retirement

Cons

Micro-managing. Top leaders are all kissasses.

1
5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Great benefits and team.

Cons

work from office 5 days a week. Commute from NJ.

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