Where is front-line and middle management? - Staff Analyst II Metropolitan Transportation Authority Employee Review

Users say... "The benefits are great and the experience of being a bus operator is interesting" "The pay is good if you live outside the city (like NJ or PA)" "good pension plan for company" "Great people to work with and very welcoming." "work life balance is good" 

Users say... "agency and employees are ruined by poor management." "low salary in new york city" "long hours and sacrifice needed to make money" "Stupid policies hinder work and when the politicians and the news crap on the upper management they pass the blame off to the lower employees instead and add unnecessary work to look like they are changing." "Poor leadership and a real lack of accountability."