Not the best - Anonymous employee Michaels Employee Review

2.0
Jul 25, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The people are ok -the customers aren't usually too angry -planagrams are easy to understand after a while

Cons

-supervisors get annoyed and angry when you ask them to repeat anything -the registers are not user friendly, the key system is just dumb -poor communication -don't get paid enough for the work you do -have yet to hear anything remotely like "You're improving" or "good job" it's always "you need to work faster" "you're not doing this right" -hours are inconsistent -you have to use a website to update your time availablities and request time off. You get locked out easily and have to call India to get it back up and when you don't use the site they get annoyed -you learn how to find where things are and then they put out seasonal stuff and it doesn't follow the rules you've learned and then get annoyed at you when you ask where things go

Explore other reviews about Michaels

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment is beautiful and safe, Team is very helpful,

Cons

no cons, its that good!

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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