Michael's. Fine tuning a cash cow. - Lead Sales Associate Michaels Employee Review

3.0
Feb 13, 2009
Recommend
CEO approval
Business Outlook

Pros

This store has great employees, and is a fun happy work environment to work in. I have worked in other Michaels stores as temp help, and by comparison, consider myself VERY lucky to have these people to work with everyday. The management in this store is good, and I don't think I would ever transfer to another store if a job became available. Work is only 12 minutes away from where I live, so the price of gas doesn't figure in too much. I am VERY arsy/craftsy so this job suits me very well. I have done almost every craft in the store at one time or another. It's great seeing the new stuff arrive (like a backwards Christmas, you just don't get to keep what you open up!).

Cons

Low wage, low hours but unreasonable high expectations of work levels, resulting in even higher frustration and stress. I am retired, so I am luckily not dependent on the paycheck to pay bills every month. Upper management (at corporate level) doesn't have realistic views of what the average company is really all about, and the challenges that their employees face. They are trying so hard to streamline the company that they are loosing sight of the fact that their employees are their greatest asset. If you work part time, you have very limited hours available. Michaels has a policy of having a certain number of employees for a certain size of store. The employees that are very knowlegable about arts and crafts work the same amount of hours as an associate that knows little to nothing about arts and crafts. Does this make good business sense? No. No monitary compensation for changes in the dress code. I have worke here for 18 months and the dress code has changed twice now. I have had to buy new clothes to fit the dress code and there has never been any compensation from the company.. It is also scarry all the things made in China that are recalled.

Explore other reviews about Michaels

5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Had a really lovely recruiter w/ clear email communication back and forth. Process was a phone screen followed by an interview.

Cons

Interviewers were slightly late to the interview. Lots of technical questions, no leetcode style ones though.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

See reviews by: Helpful|Rating|Date|All