Points system and management are very immature. - Replenishment Associate Michaels Employee Review

2.0
Nov 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Most coworkers are great to work with and customers, in general, are fun. Getting to know how many arts and crafts things there are in the world is amazing.

Cons

Points system. You get a point if you are sick. You get a point if you leave 30 seconds early. You get a point if you clock out more than 5 minutes past your shift. You get a point if management reschedules your work hours at the last minute, which happens frequently, and you cannot work that shift. After 6 points, you are terminated. These are in the employee handbook. Management has "nicknames" for every employee and most of them are too vulgar to repeat here. No one is properly trained, just thrown in the mix and told to "figure it out". There is no room for advancement unless someone leaves. A 3 cent raise after working for 1 year is ridiculous. Stock needs to be looked at. Truck deliveries bring in tons of merchandise that is duplicated throughout the store and in some cases will never be sold.

Explore other reviews about Michaels

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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