Never Bored but Always Stressed - Replenishment Manager Michaels Employee Review

3.0
Oct 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Super fast-paced environment for Replenishment Managers. It is an interesting challenge to keep up with all of the changing seasons, but it can be rewarding at times to see the transformations completed. Teamwork is absolutely important. It's fun to merchandise the new products that come in. It can be very inspiring.

Cons

The workload can be absolutely overwhelming. Huge trucks, massive amounts of overstock and not enough room or time to take care of it. Company gives a laughable amount of time to purge seasonal items to make room for new stuff. The time given for planograms is unrealistic. It doesn't account for time taken away for customer service. I get pulled to cashier, do floor checks, and go on a mad search for an item bought on our new and lovely Buy Online Pick Up In Store option. This is because the company doesn't give enough hours for floor coverage. There's just not enough hours in the day for one person to complete the amount of tasks that are demanded. It's very difficult to give my undivided attention to a customer when all I hear in my head is the time ticking away.

Explore other reviews about Michaels

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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