Pros
Great employee discount. An exceptional work staff at the store. Good health plans and 401K
Cons
I had 10 years with Michaels and poor communication from cooperate down was the worst. Many times rolling out new programs before we have all the information. They will start so many new programs and initiatives at the same time and then wonder why they aren't working or why they were not executed correctly. Many of these were just quickly thought up to try and generate more business within the stores. Some times less is more and learning that less well can help you see the numbers you seek. Payroll - there is none. Many people who do not get paid nearly what they should are asked to do the work of 2 to 3 people. You see the value and knowledge that people you interview or currently work for you have but your hands are tied to a pay scale that is below the industry standard. Turn over is huge because of this and the lack of hours. Completely understandable. You hire someone PT with open availability and a month later they come back to you with very limited availability because they got a second job at more pay/hours and now you get the scraps and are forced to hire another. Michaels is a great place to work (non-management) for those that don't need to rely on a steady income and want REALLY pt. For managers you will be asked to do a lot which is expected of a manager but Michaels can take it to a whole new level. There is no payroll for training ( you will need to cut it from somewhere else), BOPIS (buy on line pick up in store orders), daily ad sets (Sunday sets are the only ones funded) and many times under funded for major resets within the store. You need to be very organized and a planner if you are not you will sink very quickly. Much of your time is spent in the office planning all the tasks for the week ahead and for the day after your store walk, sorting/printing ad signs for the next week and for the multiple ones that come up daily (sometimes just a few sometimes over 60), writing a schedule and somehow trying to get full store coverage on barely there payroll, POG planning, new /initiative planning, looking at your Rewards percentages and who you will need to conversations with, looking at your VOC comments/numbers. All these tasks are fine and expected with the job but very difficult to get done in a decent time frame when back-up cashier, completing BOPIS and SFS orders and taking care of customers because your staff is already spread then. The higher ups that be all say "they understand" and they promote work/life balance but it is always followed up with here is a new program/reset and here is a list of last minute to do's to try and get more sales so the roll up is due by end of day today to show you have it done.