zero positive reinforcement - Anonymous employee Michaels Employee Review

2.0
Nov 29, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The comradery between the lowly employees and department managers

Cons

Management never compliments a job well done, they only try to instill fear into their employees for doing poorly. Plus they degrade you by doing things like throwing stuff that's out of place on the floor and telling you to put it away... is that necessary? No one is ever truly punished for being incompetent, probably for fear of having to fork out unemployment, they are only condescendingly berated for being a dumb dumb.... even though no one ever trained them beyond those stupid 20 minute videos. Everyone dislikes their job that I know of.... they just tolerate it. Although, if it weren't for the two upper management ( one whom is overworked and as mistreated as the rest, and the other you just have to meet to understand) and the awful customers that love to take out their life's pent up aggression on minimum wage employees who don't have all the Michaels products recorded to memory.... it wouldn't be so bad. Almost all the ladies that work there are fun to work with... the ones that do their job competently are more fun. And when we have enough staff (never) it's also more fun. They do not give pay raises or notify you of your right to a pay raise unless you bring it up, and there's never time, or it's not a good time, to discuss it. The point system is bullsh*t. The dress code that we have to pay for is bullsh*t. The customer review tickets we're supposed to hand out, the fact that no one ever tries to make anything better, never getting a compliment for working hard unless it's from a customer....... yea, it's pretty bad. Why do I still work there? I do not know...

Explore other reviews about Michaels

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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