CIO is a child that must have "Yes Men" only. Does not know how to run a large organization. - Information Technology Michaels Employee Review

1.0
Apr 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Michaels is (can become again) a good company, trusted by its customers, and the people you work with are good people.

Cons

• The CIO and CEO are here to cash out. This could be a good thing since they will both be gone soon! • CIO has no understanding of how to create software. His total lack of knowledge of SDLC and the fact that he does not know the meaning of production level software is crippling the company. • There is no process, no testing, no documentation, The CIO hired a bunch of devs fresh out of school, no dev managers, no product managers, He hired scrums and UX but will not let them do their jobs. • The CIO spends most of every meeting talking about himself and how he could do everyone's job on the call. The fact that a CIO is on such low level calls everyday shows his lack of vision and strategy. • The CIO only surrounds himself with "Yes" people, if someone stands up to him or challenges him, that person is pushed out. • The CIO thought it was a good idea to not talk to the rest of the organization even though the projects being created where for them! Again showing a lack of vision, strategy, and balls. • The CIO does not have a plan, or a roadmap. Everyday, he and his lacky's just throw a bunch of requirements out and expect them to be done in a day! Never looking at the actual requirements, the big saying is Copy Amazon and make it 5% better! • The CIO built a team in China, and the code they are creating is Crap! It is hacky and they are just copying from competitors. • CIO uses bullying to hide his lack of knowledge and will blame everyone else. • The technology managers spend their days, kissing up, rather than standing up for their teams. Both the CEO and CIO must go and it will take Michaels 1-2 years to fix the mess.

Explore other reviews about Michaels

5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Had a really lovely recruiter w/ clear email communication back and forth. Process was a phone screen followed by an interview.

Cons

Interviewers were slightly late to the interview. Lots of technical questions, no leetcode style ones though.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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