Avoid at all costs until the current CEO & CIO are GONE - Anonymous employee Michaels Employee Review

1.0
May 5, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work is done indoors - Something to put on your resume

Cons

- New leadership has a complete lack of ethics & morals - CEO / CIO have ruined I.T. ( overall company culture has been completely destroyed ) - NO work life balance, expected to be on call and available 24/7 - HUGE exodus in all areas of I.T. that resulted in massive knowledge gaps - Highly experienced and very knowledgeable offshore development teams were replaced by an offshore team in China who appear to have NO experience with retail systems or basic retail concepts. - No communication between the stores, business and IT - No real organizational structure except on paper; everyday is just chaos and fear you will be next to be let go. - Very high turn-over

Explore other reviews about Michaels

5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Had a really lovely recruiter w/ clear email communication back and forth. Process was a phone screen followed by an interview.

Cons

Interviewers were slightly late to the interview. Lots of technical questions, no leetcode style ones though.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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