Pros
It used to be a good place to work.
Cons
I was a manager for Michaels for 18 years and thought I would retire with them. I was terminated for "work performance". I was doing the same job as my peers, always had one of the best inventories in the district and always had good audits. I feel I was terminated because I did have 18 years and had a higher salary. I was replaced by some one half may age and most probably at half my salary. I have had several (10+) friends and peers also get terminated for the same "work performance" reasons. All of the people had 15+ years the same as I did. Names can be provided. Not sure if this is company wide but it is happening in the Southeast area ( Alabama, Florida & Georgia). I also had DMs tell me that it "was just my time". These same DMs told me that they were told to weed out the older ones(managers). I see the comments from people about the pay and raises and I do understand what they say. As managers were told to give less than adequate appraisals so the raises did not have to be so high. We were given a dollar amount ($0.00) to spread to all associates in the store. Never was the amount over $5 or $6 dollars. You were to spread this between 20-30 associates based on their appraisals. You can see where they would only get the minimum that was to be given. You were/are all about customer service. But then you would cut hours so bad that you would have only 1 or 2 associates on the sales floor during operating hours. Managers were so office driven that they weren't even on the sales floor to offer assistance.