Walmart of the Art's & Craft World ( They want it like that too ) - Replenishment Specialist - Assistant Manager Prospect Michaels Employee Review

2.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

If you have a passion for the art's & crafts and value this over anything else then this is the place for you. As long as that means everything to you.

Cons

-Pay: Minimum pay with maximum out put & highest quality humanly possible demanded. But they don't provide you with the training or support to provide such to them. I am by no means lazy or a bare minimum performer & my previous reviews will prove this. But you should be realistic with your planning & estimates. -Corporate Coldness: This is the type of management where they will throw you under the bus to keep themselves from drowning in their own messes just to secure a promotion. Back stabbing and lies expected. Smile to your face but talk about you behind your back. It's the norm. -Cleanliness: The stores are constantly dirty as they do not & are not willing to pay for proper store cleaning, air filters replacement and everything gets dirty. Then stays that way. No matter how much you clean. Management seems to be "ok" with being complacent and not wanting to improve the actual shopping experience. Only get their sales & email quotas. -Organizational Efficiency: 1. Their distribution centers are careless packaging and loading the trucks for delivery. They are literately just tossing things into trucks like excavating crews would rocks headed for the land fill. Which causes a lot of damages and extra work for the replenishment team. As well put the employee in a position to get hurt from all of the glass that is constantly being broken during transport. Oh its everywhere & you can't see it until it is too late. 2. The dispersal of the new merchandise through out the store is older than a dinosaur fossil. Not to mention how it puts the employees & the merchandise in the way of being damaged. They are just too cheap and stubborn to invest in the proper tools to allow the employees to function safely and effectively. 3. Employee "work brain & Michael's University" is a complete joke & doesn't work half the time. When it does work you don't have access to information you need to be able to perform your jobs quickly. You have to wait for a manager to take the time to locate the information and print it out. At this day and age of technology using a computer is considered a "BASIC" human function. So there is no reason why employees shouldn't readily have access to modern tools that function properly. Planagrams, store layouts and quality standards should readily be available to all store employees at any time. Why you ask? Because where an item on a shelf is supposed to go is not a trade secret. Hint Hint. 4. Top heavy with poor communication. Yes, sadly too many managers not functioning as a team working towards the same objectives as they all want a promotion for a position that isn't even open. Having weekly team meetings, setting store goals, clearly defining roles and objectives for team members and is not a complicated task. It will drastically improve the store & company as a whole to invest in one word "TEAM". -Limited Supplies & Tools: The lack of scanners, printers, supply carts & basic supplies is a crippling issue. This is the pinch a penny, lose a million dollars mind set which is limiting the companies performance. Yes, I understand there are budgets and limited resources. I am a Marine and know how to do more with less. But when you have to walk all over the store repeatedly to have price sticker reprinted when doing SISO etc. is costing the company an estimated $300,000.00 a year. Based off what I saw at the multiple stores I worked at and shop at. Yes, I am not only an employee I am an avid maker. Wastefulness: The amount of resources that are wasted is astonishing. Brand new products are being tossed into the trash with ease by management. There is not any effort being put into recovering the minimal "at cost" price of the items. There are so many ways to recover loses from unwanted trend items. For example...... you could place items into a 5x5x3' palatalized collapsible box that have lasted beyond the expected store sell life and sell it at a blow out sale, yard sale, bag buster sale etc where items are sold outside under a tent in a special sale every 6mnts etc. This will allow for some additional recovery with minimal operating cost. Or you could sell it in bulk to discount stores or even to flea market vendors. As well you could donate it to charity or local schools. The list goes on.

Explore other reviews about Michaels

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and the people there.

Cons

It was far away from me.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

See reviews by: Helpful|Rating|Date|All