Management is out of touch and attempts to "brainwash" with their work culture. - Anonymous employee Michigan First Credit Union Employee Review

Management seems to think that everyone should follow a special culture and is out of touch with reality. They'll have you sit through upwards of 50 hours worth of customer service training and hearing about their company "isms" instead of letting you actually work. This goes for anyone, not just customer-facing positions. They value personality more than talent and don't know how to properly manage their resources within the departments. Lack of experience and friend to friend hiring / promoting results in poor corrupt management, which is basically what this is.