Not bad of a place to start out, but don't expect a career - Service Technician Micro Center Employee Review

3.0
Jun 12, 2017
Recommend
CEO approval
Business Outlook

Pros

- Fast paced. - Managers are generally friendly. - Coworkers are friendly. - Learn as you go, hands on with everything. - Learn how to multi-task, ticketing system, customer service skills, taking apart laptops and desktops - Certifications are paid for once you pass the test.

Cons

- Managers are two faced at times. - Repetitive work after 3 months. - Pay is not competitive. - You have to put in a lot of effort to make extra commission. - Co-workers slack off and you can't do anything about it. Management doesn't do anything either. - Certifications can only be paid for if it is Micro Center related. No MCSA or CCNA Certs that the will pay for.

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Micro Center Response
9y
Thank you for sharing your thoughts and I'd like to learn more about the shop and your concerns about your pay. Please call me at 614-850-3150. Thanks, Angie Miller VP-HR

Explore other reviews about Micro Center

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, flexible on hours, very supportive onboarding process.

Cons

Nothing to note, everything has been great.

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Micro Center Response
1mo
Thanks for the great review! We're glad to hear you had a supportive onboarding experience and that you're enjoying the flexibility and management team in Miami. We appreciate your hard work and are glad to have you with us! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
1mo
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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