Great part-time job - Customer Service Representative Micro Center Employee Review

4.0
Sep 29, 2012
Recommend
CEO approval
Business Outlook

Pros

I have learned a lot from this job. I didn't know what a processor was or looked like before this job. Now I feel confident in building a computer. Very flexible in scheduling. Doesn't start off at minimum wage. Yearly raises. Everyone tries to be friends. Great culture. Great training. Moving to to sales floor is easy if you want it. Micro Center is doing well as a business. It is not going anywhere so job stability is also a plus.

Cons

It is all about plans. if you want to move to the floor, you could have a masters in IT but if you do not sell plans, forget about it. It is not your average cashier job. You cannot just ring up and tell the customers to have a good day. You must ask for their information, and make sure you ask for plans.

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
3d
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
1mo
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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