Focused on numbers - Customer Service Representative Micro Center Employee Review

1.0
May 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Pay for an hourly employee is above minimum wage. Unlike Best Buy, the sales people really know their stuff and are paid commission.

Cons

Management is terrible and only cares about sales numbers. No one but sales people are recognized for the work they do. Managers see them as replaceable.

Explore other reviews about Micro Center

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really enjoyable work environment with passionate employees. Flexible hours as well.

Cons

Nothing. Really enjoyed my experience here.

avatar
Micro Center Response
2w
Thank you for the great review! We appreciate your feedback! Best – Erin Bowyer – senior HR Representative
5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros of being a CSR at Micro Center include a very positive working environment, with friendly CSRs and dedicated leadership who are all happy to help you when needed. Getting along with other CSRs and the FELs has been extremely easy as they have all been very welcoming and knowledgeable. You also have the opportunity to learn a lot about everything at the store so that you can effectively and efficiently help customers with anything that they need.

Cons

The only cons about the job are that you may sometimes have negative experiences with customers as well as not knowing about small, intricate details that actually have pretty large effects. It can also be unclear about what opportunities there are to advance in position, as sometimes management doesn't maintain communication with workers unless it's about something the worker did wrong.

See reviews by: Helpful|Rating|Date|All