Good Potential - Customer Service Representative (CSR) Micro Center Employee Review

The pros of being a CSR at Micro Center include a very positive working environment, with friendly CSRs and dedicated leadership who are all happy to help you when needed. Getting along with other CSRs and the FELs has been extremely easy as they have all been very welcoming and knowledgeable. You also have the opportunity to learn a lot about everything at the store so that you can effectively and efficiently help customers with anything that they need.

The only cons about the job are that you may sometimes have negative experiences with customers as well as not knowing about small, intricate details that actually have pretty large effects. It can also be unclear about what opportunities there are to advance in position, as sometimes management doesn't maintain communication with workers unless it's about something the worker did wrong.

Friendly coworkers, employee discounts, and a great environment for learning about PC hardware and technology.

Retail hours can be demanding, and the sales can be stressful during busy periods.