Great! - Customer Service Representative (CSR) Micro Center Employee Review

3.0
Dec 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Great people. Pay is great.

Cons

Not a lot of commission if a CSR. Have to meet daily goals and quotas.

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Micro Center Response
1y
Thank you for your feedback! We’re happy to hear that you enjoy the flexibility, great people, and competitive pay at Micro Center. We understand that commission can be more limited for CSRs, and we appreciate your insights regarding daily goals and quotas. Your input helps us identify areas where we can continue to improve the experience for all team members. Thank you for your hard work and dedication, and we’re glad to have you on the team! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
1w
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is okay on non-electronic items.

Cons

Extremely pushy on how to fully screw the customer by forcing PROTECTION PLANS. Disgusting management. No respect for employees. Slightly racist. If you don't attach a plan, something is seriously wrong with you.

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