Lead Teller - Senior Teller MidFirst Bank Employee Review

5.0
Jul 13, 2016
Recommend
CEO approval
Business Outlook

Pros

The work culture is absolutely fantastic, really keep you motivated to succeed. MOST manager are extremely supportive in helping you reach your goals.

Cons

Some branch managers micro-managed, even though they had just got hired into the company from an outside branch. I had been in my position for 4 years and exceeded my numbers 100% of the time since month one, however he still felt the need to try and get me to change my processes which were clearly producing results. But, you can't judge a whole company because of one confused individual.

Explore other reviews about MidFirst Bank

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work !

Cons

Long hours sometimes but manageable

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, paid holidays, sales incentives, 1 year ($1,500) & 3 year bonus ($5,000)

Cons

Terrible management, deliberately short staffed, lack of opportunity for advancement. Whoever your BCM is will determine your success. If you get stuck with a micromanaging tyrant, they will make your life miserable with no end in sight. MidFirst will not fire an employee no matter how toxic they make the work environment. All the company cares about is profits and good reviews. They don't take a comprehensive look at customer or employee experience/satisfaction. Instead they judge everything based off of JD power surveys that are scored based off of arbitrary responses like: did the employee call you by your name? Did they offer you any products?. Even if that customer leaves a glowing comment and says they would 10/10 recommend friends to bank at MidFirst, if they answered no to any other questions then your score will plummet, and that score will be used against you in performance reviews.

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