Behind the times - Anonymous employee MidFirst Bank Employee Review

2.0
Aug 26, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are generally nice. There are some really talented and smart people. Stable company with lots of money.

Cons

Behind when it comes to an employee focused culture of career development and empowerment. Many employees in leadership have not worked at other companies. Leadership executives are uninspiring. Some present themselves as the experts in everything instead of trusting their employees to fill knowledge gaps. There are a lot of bottle necks because the smallest decisions have to go to the top. VPs are not allowed to make their own staffing, hiring and promotion decisions. Hiring/recruiting/compensation practices are outdated. Technology tools are outdated. Lack of diversity in leadership.

Explore other reviews about MidFirst Bank

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work !

Cons

Long hours sometimes but manageable

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, paid holidays, sales incentives, 1 year ($1,500) & 3 year bonus ($5,000)

Cons

Terrible management, deliberately short staffed, lack of opportunity for advancement. Whoever your BCM is will determine your success. If you get stuck with a micromanaging tyrant, they will make your life miserable with no end in sight. MidFirst will not fire an employee no matter how toxic they make the work environment. All the company cares about is profits and good reviews. They don't take a comprehensive look at customer or employee experience/satisfaction. Instead they judge everything based off of JD power surveys that are scored based off of arbitrary responses like: did the employee call you by your name? Did they offer you any products?. Even if that customer leaves a glowing comment and says they would 10/10 recommend friends to bank at MidFirst, if they answered no to any other questions then your score will plummet, and that score will be used against you in performance reviews.

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