Terrible! - Personal Banker MidFirst Bank Employee Review

1.0
May 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits, nice branches and decent pay.

Cons

Very inconsistent, lots of drama in all levels of management. The worse part is how they handle issues. Management uses the ivory tower approach and doesn't talk to the lower line of employees. They play favorites to certain employees. Rumors and gossip are assumed to be the truth with out finding out what really happened. What ever happened to, there are two sides to a story? The sales expectations were unfair and impossible to reach in my position. No help was given, just lip service. Most of their employees are looking for another job.

Explore other reviews about MidFirst Bank

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work !

Cons

Long hours sometimes but manageable

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, paid holidays, sales incentives, 1 year ($1,500) & 3 year bonus ($5,000)

Cons

Terrible management, deliberately short staffed, lack of opportunity for advancement. Whoever your BCM is will determine your success. If you get stuck with a micromanaging tyrant, they will make your life miserable with no end in sight. MidFirst will not fire an employee no matter how toxic they make the work environment. All the company cares about is profits and good reviews. They don't take a comprehensive look at customer or employee experience/satisfaction. Instead they judge everything based off of JD power surveys that are scored based off of arbitrary responses like: did the employee call you by your name? Did they offer you any products?. Even if that customer leaves a glowing comment and says they would 10/10 recommend friends to bank at MidFirst, if they answered no to any other questions then your score will plummet, and that score will be used against you in performance reviews.

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