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      MidFirst Bank

      Engaged Employer

      MidFirst Bank reviews

      Lack of caring. - Anonymous employee MidFirst Bank Employee Review

      1.0
      Jun 20, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a good place for a single younger person to start a career in banking. Benefits are ok. Pay is middle of the road.

      Cons

      Business hours. With the world of banking moving towards online and ATM banking why be open from 7a-7p and both Saturday and Sunday. These hours are poorly chosen and not cost effective. Upper management lacks responsibility and is affraid to understand the true problem at hand. They assume it's always the banking centers fault for under performance when in actuality it's managements inability to see that goals are to high. Example, missed goals this year so let's raise them this year without changing products offered. General lack of caring about employees by upper management and HR.

      Explore other reviews about MidFirst Bank

      5.0
      Jun 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work !

      Cons

      Long hours sometimes but manageable

      1.0
      Jun 30, 2026
      Personal banking associate (pba)
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, paid holidays, sales incentives, 1 year ($1,500) & 3 year bonus ($5,000)

      Cons

      Terrible management, deliberately short staffed, lack of opportunity for advancement. Whoever your BCM is will determine your success. If you get stuck with a micromanaging tyrant, they will make your life miserable with no end in sight. MidFirst will not fire an employee no matter how toxic they make the work environment. All the company cares about is profits and good reviews. They don't take a comprehensive look at customer or employee experience/satisfaction. Instead they judge everything based off of JD power surveys that are scored based off of arbitrary responses like: did the employee call you by your name? Did they offer you any products?. Even if that customer leaves a glowing comment and says they would 10/10 recommend friends to bank at MidFirst, if they answered no to any other questions then your score will plummet, and that score will be used against you in performance reviews.

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