Pros
I had great benefits, guaranteed hours, stable company, every year we got a Christmas bonus of $250. The first year I was there, I received $1,500 bonus and the 3rd year, I received a $5,000 cash bonus. I worked closely with my community, great co workers, lots of extra fun events during the year, I saw the same people daily so I always felt like I was talking to family not just customers.
Cons
Policies are changing every 2 seconds and they aren't black and white, they were always vague and everyone interrupted it differently. When calling to our back office to get help or answers, a lot of the time they were annoyed, treated you like you were interrupting their day or they would just send you around in circles for a simple answer. Some managers just didn't care about their employees and they have a strategic game they like to play where only favorites were promoted. Some managers don't care how long you have been there for, how much you do, they only care about numbers and will discard a hard working employee QUICK!