The grass is never greener - Personal Banker MidFirst Bank Employee Review

2.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

This is a small community bank where you can really stand out if you are very aggressive in sales. High sales goals are achievable when you are best friends with the Banking Center Manager and they hand you sales on a silver platter.

Cons

This bank is open 7 days a week and unless you are in a branch that the manager is actually a part of the team you will get stuck sometimes working up to 3 weeks with only 2 days off. Due to the size of the bank everyone is "friends". Do not go to the HR department with any concerns if you do not want to be labeled as a complainer and have a sexual harassment claim be spun out to be a personality conflict. You are given sick days but do not ever presume that you can actually use them without it being negatively reflected on your annual review. The sales goals are not realistic unless you are in a banking center that you are the only banker. If you do decide to work for this company look at the potential for commission as more of a dangling carrot not an actuality. This is the definition of a company that you are not going anywhere unless you are drinking buddies with upper management.

Explore other reviews about MidFirst Bank

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work !

Cons

Long hours sometimes but manageable

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, paid holidays, sales incentives, 1 year ($1,500) & 3 year bonus ($5,000)

Cons

Terrible management, deliberately short staffed, lack of opportunity for advancement. Whoever your BCM is will determine your success. If you get stuck with a micromanaging tyrant, they will make your life miserable with no end in sight. MidFirst will not fire an employee no matter how toxic they make the work environment. All the company cares about is profits and good reviews. They don't take a comprehensive look at customer or employee experience/satisfaction. Instead they judge everything based off of JD power surveys that are scored based off of arbitrary responses like: did the employee call you by your name? Did they offer you any products?. Even if that customer leaves a glowing comment and says they would 10/10 recommend friends to bank at MidFirst, if they answered no to any other questions then your score will plummet, and that score will be used against you in performance reviews.

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