STAY AWAY! - Loss Mitigation Specialist III MidFirst Bank Employee Review

2.0
Nov 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Just got raises across the board to be more competitive and up to compensation par with others in the mortgage industry.

Cons

Chaos. Disorganization. Throwing things together at the very last minute. Managers who don't know anything about your job and can't give you tips on how to improve. You are pretty much on your own while they lollygag in the head managers office and talk about what they want for Christmas. Training is subpar. Some of us were also told that they were just hiring bodies (not quality) because they were just going to let them go anyway.

Explore other reviews about MidFirst Bank

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work !

Cons

Long hours sometimes but manageable

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, paid holidays, sales incentives, 1 year ($1,500) & 3 year bonus ($5,000)

Cons

Terrible management, deliberately short staffed, lack of opportunity for advancement. Whoever your BCM is will determine your success. If you get stuck with a micromanaging tyrant, they will make your life miserable with no end in sight. MidFirst will not fire an employee no matter how toxic they make the work environment. All the company cares about is profits and good reviews. They don't take a comprehensive look at customer or employee experience/satisfaction. Instead they judge everything based off of JD power surveys that are scored based off of arbitrary responses like: did the employee call you by your name? Did they offer you any products?. Even if that customer leaves a glowing comment and says they would 10/10 recommend friends to bank at MidFirst, if they answered no to any other questions then your score will plummet, and that score will be used against you in performance reviews.

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