Great job, great benefits, and VERY family oriented! - IT Employee MidFirst Bank Employee Review

4.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Tight work groups and easy to communicate to all levels of management. I work with a great group of people (IT) and strong management. Our VP knows a lot about each area of IT and not just managing people. Many people in my group are MBAs and bring a high level of professionalism and IT expertise. It seems that all managers have an open-door policy. I have yet to see anyone pull rank. Last thing, they are super family friendly. You will NEVER get grief if you or your kids are sick, they completely understand.

Cons

Pay is pretty good, but not as good as other organizations. They definitely do things the way they've done it for years, regardless of possible more efficient ways. From the start, it's a sink-or-swim environment...thus why the interviews are pretty in depth. In my area, there is zero training. You had better know the ins and outs of your job the first day. If you're a BS kind of person, you won't make it in the door.

Explore other reviews about MidFirst Bank

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work !

Cons

Long hours sometimes but manageable

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, paid holidays, sales incentives, 1 year ($1,500) & 3 year bonus ($5,000)

Cons

Terrible management, deliberately short staffed, lack of opportunity for advancement. Whoever your BCM is will determine your success. If you get stuck with a micromanaging tyrant, they will make your life miserable with no end in sight. MidFirst will not fire an employee no matter how toxic they make the work environment. All the company cares about is profits and good reviews. They don't take a comprehensive look at customer or employee experience/satisfaction. Instead they judge everything based off of JD power surveys that are scored based off of arbitrary responses like: did the employee call you by your name? Did they offer you any products?. Even if that customer leaves a glowing comment and says they would 10/10 recommend friends to bank at MidFirst, if they answered no to any other questions then your score will plummet, and that score will be used against you in performance reviews.

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