Pay Is Not Worth The Responsibilities - Bank Teller MidFirst Bank Employee Review

2.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

If you have a good manager, then your experience may be a lot better. You do get paid time for sickness/vacation as well as paid federal holidays.

Cons

Little to no training, but you will be penalized for any mistakes that are made. You are expected to uphold all the responsibilities that apply to even the managers, and yet you are still only paid the base rate. Yearly evaluations will give you a 50 cent raise. You are constantly pressured to push sales on customers so that you can meet quotas to make the manager look good. You will be expected to fulfill banker duties despite not being a banker or ever having received banker training. The branches are constantly understaffed and you are made to feel guilty if you call out even one time due to illness or an emergency.

Explore other reviews about MidFirst Bank

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work !

Cons

Long hours sometimes but manageable

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, paid holidays, sales incentives, 1 year ($1,500) & 3 year bonus ($5,000)

Cons

Terrible management, deliberately short staffed, lack of opportunity for advancement. Whoever your BCM is will determine your success. If you get stuck with a micromanaging tyrant, they will make your life miserable with no end in sight. MidFirst will not fire an employee no matter how toxic they make the work environment. All the company cares about is profits and good reviews. They don't take a comprehensive look at customer or employee experience/satisfaction. Instead they judge everything based off of JD power surveys that are scored based off of arbitrary responses like: did the employee call you by your name? Did they offer you any products?. Even if that customer leaves a glowing comment and says they would 10/10 recommend friends to bank at MidFirst, if they answered no to any other questions then your score will plummet, and that score will be used against you in performance reviews.

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