Solid Job Security but Lags in Pay, Innovation, and Employee Engagement - Anonymous employee MidFirst Bank Employee Review

3.0
Aug 27, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job Security: One of the biggest advantages of working at MidFirst Bank is the high level of job security. The company has a solid reputation for stability and has never performed lay-offs, which is reassuring in today’s uncertain job market. Efforts Toward Employee Engagement: MidFirst has been making efforts to increase employee engagement. The initiative is a step in the right direction, although the execution leaves room for improvement. Upward Career Growth Potential: MidFirst Bank offers promising career growth opportunities, especially as the company continues to enlarge its footprint within the U.S. This expansion presents employees with the chance to advance their careers and take on new roles as the company grows.

Cons

Below-Industry Pay: Unfortunately, the compensation at MidFirst Bank is lower than industry standards. This can be a significant drawback, especially when considering the cost of living and the pay scales of competitors. HR Support: The Human Resources department is slow to respond to inquiries and concerns. This can be frustrating for employees who need timely assistance with their issues. Top-Down Engagement Campaigns: While the bank has been working on enhancing employee engagement, the approach feels a bit disconnected. The campaign primarily involves high-level management presenting videos periodically. These videos are intended to boost morale and communication, but they lack the personal touch that comes from genuine, interpersonal relationships between leadership and employees. Lack of Guidance in Follow-Up Meetings: Mid-level and lower-level management are tasked with disseminating additional context from these videos during team meetings. However, there appears to be no clear guidance or format on how to effectively promote the organization's campaign during these meetings, leading to inconsistency and a lack of clear messaging. Resistance to Change: The culture at MidFirst Bank can be stifling, as it operates with a "this is the way we've always done it" mindset. This resistance to change can hinder innovation, suppress employee morale, and ultimately fails to create an environment where employees feel truly engaged and valued.

Explore other reviews about MidFirst Bank

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work !

Cons

Long hours sometimes but manageable

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, paid holidays, sales incentives, 1 year ($1,500) & 3 year bonus ($5,000)

Cons

Terrible management, deliberately short staffed, lack of opportunity for advancement. Whoever your BCM is will determine your success. If you get stuck with a micromanaging tyrant, they will make your life miserable with no end in sight. MidFirst will not fire an employee no matter how toxic they make the work environment. All the company cares about is profits and good reviews. They don't take a comprehensive look at customer or employee experience/satisfaction. Instead they judge everything based off of JD power surveys that are scored based off of arbitrary responses like: did the employee call you by your name? Did they offer you any products?. Even if that customer leaves a glowing comment and says they would 10/10 recommend friends to bank at MidFirst, if they answered no to any other questions then your score will plummet, and that score will be used against you in performance reviews.

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