Working in Warehouse - Logistics Specialist MidwayUSA Employee Review

3.0
Nov 1, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay wasn't bad, and they did what they could to help keep employees motivated. There was a lot of the usual corporate talk of employee and company values. There was mandatory OT, but the company did what they could to keep employees happy by catering food and bringing in snacks. For a warehouse, it seemed to be quite polarizing. People either seemed to love the company and love the work, or dislike it.

Cons

The mandatory overtime was pretty brutal. You would be stuck working for 10 hours five days a week, which can wear you down quickly in a warehouse. The other frustration was that with the company being a decent drive away from the city, it was too easy to not have much of a break if you didn't bring your own food. Since your break was exactly 30 minutes (if you were even a minute late, it counted against you, and if you were on watch, could be enough to get you fired) . By the time you get clocked out, filter through the 30 other people clocking out, and then walk to your locker and finally your car, you have already used up 5 to 10 minutes of your break. When you're at best a 5 or 7 minute drive away from the nearest restaurant, you risk being late just to eat. That leaves bringing your own meal or eating gas station food. Additionally, the raises were a bit underwhelming. So much of it was based off of your numbers, which could fluctuate depending on where you were most often. Poorly picked packages might lead to your shipping numbers being hurt when you try to re-count something that could have tons of individual items in it. At the same time, other stations didn't have any real way of measuring how well you did.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great workplace as a student, owner is great

Cons

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1.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Foundational Experience: Solid environment for learning basic customer service, handling high-volume inquiries, and getting your feet wet in a structured corporate setting. Predictable Scheduling: Part-time hours and schedules were generally consistent and easy to plan around. Facilities & Resources: Clear day-to-day workflow processes and well-maintained workspace facilities.

Cons

Policy Volatility: Internal policies and expectations can shift abruptly, creating uncertainty and frustration for frontline staff who have to adapt without clear rationale. Limited Flexibility for Frontline Roles: Strict adherence to rigid guidelines leaves very little room for nuanced decision-making or individual circumstances at the representative level. Communication Gaps: Major operational or policy changes are sometimes handed down top-down without sufficient context or feedback loops from the employees carrying them out.

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