Beware of them saving face - Customer Support Specialist MillerKnoll Employee Review

1.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO for Salaried employees Director of Customer Experience, Lisa Feig has been compassionate and a wonderful leader during a tough and messy time at MillerKnoll.

Cons

Don't be fooled by the 5 Star reviews after March 28th. This is MillerKnoll's PR team's failed attempt to fix the CEO's mistake after having a meltdown at a meeting when confronted with frustration with not getting a bonus and failed salary increases. Their systems are outdated along with their so called culture. They are unable to adapt and it's clear that the company's lack of technological know-how is causing major issues. Even scheduling meetings correctly and on time is difficult to some. Hourly employees get the short end of the stick when it comes to benefits. You must buy vacation hours if you wish to have more than 10 days of PTO. Hourly employees only get 3 paid holidays off.

Explore other reviews about MillerKnoll

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and company environment

Cons

It is very corporate environment with Silos in between divisions

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management, Great work-life balance.

Cons

The pay could be better

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