Disorganized - Customer Care MillerKnoll Employee Review

2.0
May 1, 2023
Recommend
CEO approval
Business Outlook

Pros

great benefits, so so medical plans, great general employees to work with.

Cons

CEO has lost touch with the rest of her employees under her. $$ will do that to you. General decisions and day-to-day decisions that impact customer service are often vague, all of a sudden, and without much forethought in planning. A lot of "whelp, let's just do it and we'll deal with the fallout" with the WE being customer support and warehouses scrambling to fix the upper managements mess.

Explore other reviews about MillerKnoll

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and company environment

Cons

It is very corporate environment with Silos in between divisions

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive management, Great work-life balance.

Cons

The pay could be better

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