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Possibly the best place I've ever worked - Software Test Technician Mindbody Employee Review

4.0
May 2, 2015
Recommend
CEO approval
Business Outlook

Pros

* There is some real talent at this company, especially on the development side of things, but also in customer service, QA, and on the tech floor. * We actually help people run their business here, which is often claimed in the SaaS world, but rarely true. This place is legit in that respect. * They take care of their technical support people. Rick just built an entire building for them and it's absolutely gorgeous and well thought out with the tech support agent in mind. * They consider your application from a rounded perspective, instead of judging you solely on the basis of your experience or education, but it's important to fit with their core values. * They hire entry-level workers for jobs in all areas of the company, which is pretty rare in this economy. * They sometimes offer relocation pay. * Perks and benefits are great (tons of PTO, onsite wellness, free gym classes on site, etc.), and they have 401 matching. Oh and free, quality swag a couple times a year. * Food trucks like Acai Bowls often swing by and off-site meetings and team lunches are not uncommon. Beer is allowed on-site on Fridays after 4pm, provided that people drink responsibly. * We work hard, but have flexibility in things like our schedules, working from home, etc., and no one judges you for it as long as your work is done well. * Our higher ups mingle. A LOT. Don't be shy; they don't bite. * Many of our employees never want to leave. I know several people who've been there for 6-10 years already. * They are ergonomic and will get you what you need to help you be comfortable and healthy at work.

Cons

* Not really a con for me, but there are lots of cliques here and I've heard that it can be very hard to fit in unless you party with mindbody people, but most people hired are open/accepting of people from all walks of life and with many different personalities, so if you can handle being around the cliques and you want to do your own thing, you can totally do that. * Joining MINDBODY is a little like joining an egalitarian cult. They make you set goals for yourself around the core values every quarter and those are designed to keep you thinking about how well you do/n't fit in. It's great that they are serious about our company culture because no one wants to feel corporate, but it is also true that it can feel like a little much for people who aren't used to it. * The pay could be better and SLO is not a cheap place to live because of the high college student population. It's not a secret, but hey, we have good perks and benefits, so maybe it balances out for most people. * I actually love this part, but if you don't like change, this is not the place for you. The software is extremely complex and it's always, always changing to meet new demands from our clients. Becoming intimate with it is not for the feint of heart. * Training is often too short, and non-extant in other departments. They're working on it, but this remains true for now. * Don't go for the free insurance, as the deductible is high and that can hurt you with one visit to the ER. HSA rules are pretty restricting.

Explore other reviews about Mindbody

5.0
May 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote and great team members

Cons

No cons at this moment

4.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

During my time at Mindbody, I was fortunate to work in an incredibly supportive team environment. The team was collaborative, fostering a positive and productive atmosphere where everyone’s ideas were valued. My managers played a key role in creating this supportive culture. They were not only approachable and encouraging, but also inspiring leaders who gave me the freedom to take initiative and grow within my role. One of the most rewarding aspects of my experience was the creative freedom I was given. I had the opportunity to explore new ideas and approach challenges in innovative ways, which made the work both exciting and fulfilling. This level of trust and autonomy helped me build my confidence, expand my skills, and develop as a professional. Additionally, the work culture at Mindbody emphasized collaboration, making it easy to share ideas and tackle problems togethe

Cons

While my experience at Mindbody was largely positive, there were a few challenges I encountered. One significant issue was the constant turnover in leadership. This frequent change in management created a sense of instability, as new leaders would often come in with different priorities and approaches. As a result, it sometimes felt like no one was on the same page, leading to a lack of direction and clarity. This inconsistency caused a fair amount of disorganization within the company, making it difficult to align on goals and strategies. The shifting leadership dynamics created some challenges in maintaining a consistent workflow and made it harder to build long-term plans. Despite the supportive team environment, this lack of continuity in leadership was a noticeable drawback.

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