Pros
- There are many people who work at Mindgrub who are truly incredible human beings, both professionally and personally. - The office is very dog-friendly, so there was at least one furry friend hanging around nearly every day. (Though this could be a con for non-dog-lovers) - The location is conveniently located right off of 95 with several shops and restaurants within walking distance.
Cons
- The turnover rate is astronomical. Despite the fact that they claim it's well below industry standard, it's extremely disheartening when people are constantly disappearing around you. In the 12 months that I worked at Mindgrub, there were about 25 people who left. When I put in my notice, there were many employees who confided in me that they were unhappy and looking to leave as well. Within the first month after I left, another 4-5 employees had already quit. They also do a very poor job of communicating about departures, and oftentimes you wouldn't know someone left until after they were gone. - Mindgrub is trying and, quite frankly, failing to do way too many things at once: websites, mobile apps, robotics, wearables, virtual reality, 3D printing, digital marketing, print design, consulting, and more. They are so desperate to sell in anything that crosses their path that we were constantly being thrown unreasonably discounted projects with new and unfamiliar technologies with the expectation to stay under budget on insanely tight deadlines. - Many of Mindgrub's perks are simply PR stunts and do not actually make it a desirable place to work. They have a ping pong table and make a big deal of giving every new employee a paddle, and yet the leadership regularly speaks negatively of those who play ping pong instead of spending their time on billable work. They have a climbing wall which is never used and is viewed by employees as both impractical and a poor use of company money. When someone writes a piece about Mindgrub in the media, they claim to have an impressive and fully-functional snack-delivery robot; in reality, SNAX has been in progress for months on end and falls embarrassingly short of competitor advancements in the robotics industry. - They claim to offer profit share, but they don't make enough profit to actually share with the employees. The CEO insists that Mindgrub would be more profitable if they could simply squeeze more billable hours out of their already overworked and criminally underpaid employees. As a result, he mandated allocations of 45 hours per week with impossibly high billable utilization requirements (in some cases up to 100%). When it was brought up that our salaries were based on a minimum of 40 hours per week (as stated in the employee handbook), we were told to stop "acting like hourly employees" and start "valuing the interest of the company above the interest of self." - Mindgrub has absolutely no consistency or transparency when it comes to salaries and promotions. Myself and many of my colleagues were being paid $10K-$30K less than the industry standard. Multiple colleagues had not been given raises in months and years, despite being "promoted" to higher titles and greater levels of responsibility. They "don't believe in cost of living raises," so employees are promised "splash raises" that are few and far between, and honestly way smaller of a "splash" than they are made out to be. I really wish I had never taken the job. Leaving Mindgrub was one of the best decisions I ever made, and it truly saddens me to see so many good people being run into the ground there.
