Feels like a sinking ship - Anonymous employee MissionSquare Employee Review

3.0
Jan 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

coworkers are very intelligent and and kind. Immediate managers are personable and knowledgable. 401K matching is great.

Cons

Upper management act like politicians who preach company mission while they are about looking out for themselves. The company is top heavy with too many clever people, and not enough intelligent ones. The company is underwater and they put all the stress on the associates. Almost everyone there is extremely stressed and burned out. Very focused on metrics and not enough on service. I would not recommend working there, I heard it was a great place in the past, but greed has led to horrible decisions. Their employees are not happy and clients are complaining. Google the company and see the reviews. That's a bad recipe.

Explore other reviews about MissionSquare

5.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and culture are generally supportive, and it’s easy to find teammates willing to help you succeed. The work feels mission-driven, which adds a sense of purpose and makes day-to-day projects feel meaningful. Overall, it’s a stable environment where you can build solid experience!

Cons

Some processes can take a bit longer due to multiple layers of review and approvals, which is understandable in a structured environment. This can occasionally slow momentum when timelines are tight, but with clear communication and planning it’s usually manageable. Over time, you learn how to navigate the cadence and keep projects moving forward.

4.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

My direct manager and team was mostly great I had a lot of autonomy about how I did my job The clients are mostly good

Cons

Some bad behavior goes unpunished by management, not always a great audit chain on things Everything here takes a ton of time and is a production, a new service that was supposed to launch in March is now indefinitely delayed for no good reason. Feels like there is a lot of finger pointing on why things aren't moving forward CEO is very concerned about being a "cool guy"

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