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Missouri State University

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Direct supervisor was EXTREMELY TOXIC! - Graduate Assistant Missouri State University Employee Review

3.0
May 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Able to teach myself how to research for funding/gifting opportunities -Able to connect with most of the others in the office -Tuition was waived -Experience with CRM software -Able to be a part of major gift-giving/funding projects

Cons

I was frequently told that my work was excellent, even that no previous Graduate Assistant had been trusted with as much responsibility. But beneath that surface-level praise was a work environment that often felt tense, belittling, and uncomfortable with my direct supervisor. My direct supervisor regularly acted passively-aggressively toward me and, at times, with my co-worker. It created a constant sense of walking on eggshells. I raised concerns twice — first about inappropriate comments and passive-aggressive behavior, and then again after being publicly scolded in a way that made my coworker leave the room, visibly uncomfortable. Instead of addressing the second issue, I was given a formal "coaching" memo filled with unrelated complaints. It felt like clear retaliation for speaking up, especially since I had consistently received positive feedback about my work. There was consistent dismissive, sarcastic, and frankly unprofessional behavior. This person consistently had to take jabs, to the point where I learned that this is not the type of person you tell anything, especially about your personal life. It was really disappointing. I showed up, worked hard, and tried to maintain professionalism. But voicing real concerns led to punishment, not progress. If you're considering working here, know that the culture does not support accountability. Seniority and age allowed this behavior to continue unchecked. The clear message is that raising concerns would only reflect poorly on you, not on the person in the higher position.

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Missouri State University Response
12mo
Thank you for taking the time to share your experience. We’re sincerely sorry to hear about the challenges you faced during your time as a graduate assistant. Graduate assistants are both students and employees, and we recognize the importance of providing a supportive, respectful environment that fosters academic, professional, and personal development. We take concerns about retaliation, unprofessional behavior, and lack of accountability seriously. While we can’t speak to individual personnel matters in a public forum, we are committed to investigating workplace concerns appropriately and ensuring that all employees—especially student workers—feel heard and protected when raising issues in good faith. Missouri State offers several resources to support students whose concerns may not be resolved at the departmental level. These include the Office of Student Conduct, the Student Grievance Procedure, the Office of Institutional Compliance, and other campus services dedicated to conflict resolution and accountability. We also appreciate your feedback regarding stipend transparency and payment communication. These are valuable insights and will be shared with the appropriate departments to help guide future improvements. Thank you again for your contributions to the University and for sharing your perspective. —MSU Human Resources

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