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      Moen

      Part of Fortune Brands Innovations

      Engaged Employer

      Moen reviews

      Customer service - Customer Service Representative Moen Employee Review

      2.0
      Apr 13, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good coworkers. The break room is clean and comfortable. All the coffee you can drink. Refrigerators provided. The bathrooms work most of the time. Harassment from people waiting for the bus asking for money is a nice plus.

      Cons

      Customer service is in a separate building 2 miles from HQ. No cafeteria. Poorly stocked vending machines. If it snows the lot and sidewalk is an ice rink. The managers assign mandatory overtime every single day while they leave on time, every single day. It's maddening and poor form. Training can be good or bad depending on who is doing it. One trainer is abrasive and condescending.

      Explore other reviews about Moen

      5.0
      Jan 18, 2025
      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my coworkers and great amenities at the workplace.

      Cons

      Had management that didn't have similar values

      3.0
      Jun 30, 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher pay potential, leadership experience, stronger resume, path to operations/warehouse manager, more visibility, and usually less constant physical labor.

      Cons

      More stress, responsible for team mistakes, dealing with call-outs/conflict, longer or unpredictable hours, pressure from management, and sometimes more responsibility without enough authority.

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