Once a great company, now weighed down by weak leadership and declining hiring quality - Account Manager MongoDB Employee Review

The company today doesn’t feel like the same place it used to be. It used to be fairly supportive, with leadership that trusted people to use their judgment and balance quick wins with longer term opportunities. But there's heavy obsession with surface-level metrics now (activity counts, number of discoveries, meetings booked), which is normal in sales. But it has come down to a point that quality matters much less, which pushed some AEs to game the system instead of actually selling well. Good sellers with practical approach and less obsession on these metrics became victims of silent firing. Support for AEs is weak. Turnover is high on both the SA and SDR side. Some SAs are overloaded or push back on work, while SDRs often expect AEs to take poorly qualified meetings just to keep numbers up. The Singapore office is largely being held together by a small group of genuinely capable and hardworking people who somehow keep morale from completely collapsing. If those people leave, the overall bar here will drop very quickly.