Feeling Comfortable After 2 years - Senior Technical Service Engineer MongoDB Employee Review

5.0
Nov 24, 2021
Recommend
CEO approval
Business Outlook

Pros

The people and the culture have made a big difference. We were, and still are, given time to learn what we need to learn and contribute wherever we can to the learning initiatives. Everyone supports your effort in supporting our customers. This is teamwork at its best, and is designed around remotees. I do not feel like I am in an isolated bubble. We meet often with colleagues on line and look forward to any in person events. Enthusiasm is high, people are outstanding, the culture allows for diversity and there is always lots to keep you busy. The time has just flown by, two years already! I continue to enjoy the rollercoaster, this ride is worth taking! The skills learned here will definitely make my future brighter. Looking forward to the next twists and turns.

Cons

Big customers have big expectations, but we have the swarming effect, we get assistance when we need it. People are very helpful here.

Explore other reviews about MongoDB

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart coworkers, fun projects. At the time it still felt like small enough of a company to know people. It's truly an inflection point of my career to work there.

Cons

Not a lot of office perks compared to other big tech companies.

2.0
Mar 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most benefits are solid, exception being no matching 401K which is kind of insane for tech. Embraces the use of AI for all employees.

Cons

MongoDB is extremely dysfunctional from a marketing POV. The functional silos built a culture of no collaboration and just checking boxes of doing the same things over and over again. Leadership at the MLT level is out of their depth for what the business needs out of marketing to grow. There is arrogance encouraged by a bully CMO who has her favorites that can be held to different standards than others and it is abundantly clear. That attitude trickles down into all of MLT and never really offer solutions, just criticisms. Pay is lower than other companies for the same role. Lack of clarity of what it takes to get a promotion. Blatant disregard for Employee Engagement surveys that have been on a decline for years that leadership takes no ownership on improving.

3
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