White dude sales culture - Customer Success Manager MongoDB Employee Review

1.0
Feb 16, 2022
Recommend
CEO approval
Business Outlook

Pros

They take good care of employees. The company itself is killing it.

Cons

Entire company is focused on sales. Bunch of men who talk about golf and make sports metaphors in every, training, meeting, and interaction. Sales leaders are frat bros. Executives (besides CEO, he is wonderful) also just talk about golf and their favorite expensive activities and their wonderful lives. Out of touch.

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MongoDB Response
4y
Thank you for taking the time to leave a review. We take the concerns of all employees seriously. MongoDB is committed to building a diverse organization and fostering a culture of inclusion: “Embrace the power of difference” is one of our core values, and we recognize that every individual has their own unique perspectives and experiences that make them who they are. It is our goal to continue building MongoDB as a diverse, equitable, and inclusive company. Increasing the representation, including women and nonbinary individuals, in sales roles is a major goal. Within our Sales organization, we have made consistent progress increasing the percentage of women in the org, while building a culture of inclusion among Sales leaders. Our Sell Like a Girl affinity group, founded by women in Sales leadership back in 2020 and sponsored by our CRO, is another source of impact. The group aims to make MongoDB a top employer for people who identify as women in Sales by supporting the recruitment process of women candidates and retention of women sales executives through support, leadership development, and mentorship. Read more about Sell Like a Girl here: https://www.builtinaustin.com/2021/10/14/meet-company-closing-gender-gap-tech-sales. If you would be open to sharing more about your experience, please contact the Employee Experience team at employeeexperience@mongodb.com

Explore other reviews about MongoDB

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The early talent team does a fantastic job supporting interns and making the transition from college to full-time comfortable. Team's truly do care for you

Cons

Felt like there was a lot changes happening at the executive level

2.0
Mar 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most benefits are solid, exception being no matching 401K which is kind of insane for tech. Embraces the use of AI for all employees.

Cons

MongoDB is extremely dysfunctional from a marketing POV. The functional silos built a culture of no collaboration and just checking boxes of doing the same things over and over again. Leadership at the MLT level is out of their depth for what the business needs out of marketing to grow. There is arrogance encouraged by a bully CMO who has her favorites that can be held to different standards than others and it is abundantly clear. That attitude trickles down into all of MLT and never really offer solutions, just criticisms. Pay is lower than other companies for the same role. Lack of clarity of what it takes to get a promotion. Blatant disregard for Employee Engagement surveys that have been on a decline for years that leadership takes no ownership on improving.

3
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