No respect for Front of House - Front Desk Receptionist Monks Employee Review

It's been such a pleasure, joy and fresh air to work here. I'm respected, as is my work life balance.

Leadership hasn't always been consistent with their words and actions, making it feel scary and tumultuous at times.

Remote Work life balance Benefits

I was brought on under the premise of working on 1 large account, and was thrown onto 3 clients within weeks of being there, two of which were new business. No training on basic tools but hours of security and harassment training Was made to believe during the hiring process that I would be working for a global agency, where people had and wanted tenure. The reality was working through an integration of a handful of small shops, and their small-budget clients. Everyone using different tools and adhering to various (no) processes. The expectation is that you are going above and beyond to grow your clients scope/investment, the reality is that you are lucky if you have any idea how to pitch a new AI tool or service. Departments are totally disconnected and have little understanding of ways of working given the integration and insane rate of employee turnover. I had a handful of managers in my first 5 months on the job. They pushed the merit cycle back 6 months Despite my strong client and team standing, my position was eliminated effective immediately, including benefits, on the last day of the month. Bare minimum severance.