Great benefits but shady management - Anonymous employee Monks Employee Review

1.0
May 15, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits such as working from home, unlimited time off, HRA, and additional training.

Cons

Beware of the above when applying and accepting . They’ll lure you in with a great package and impressive benefits. Don’t jump too quick. Work- the work is fine. Nothing extraordinary. There was a bait and switch with what they told me I would be doing and what I was actually doing. During the interview no one actually knew what the role would actually do. Training - better come prepared to train yourself. There are 100s of clients and each client uses their own tools so no one person knows how to use everything. When teaching yourself the platforms and you have questions you’ll be tossed from person to person getting little to no help. Work/life - they claim to be very supportive of this so you don’t burnout. However, in order to get the job done, you can’t stay within the regular 40-50 hours a week. I worked many weeks at over 50. Clients - some impressive clients but management will move around people mid contract and leave them high and dry or scrambling for coverage. Opportunities-not great. They are very candid about moving up and moving assignments but in reality that process is extremely messy and biased. They’ll absolutely screw over someone more deserving if the move is more convenient for them. You can’t get feedback from your clients so they have to provide feedback to your supervisor who then telephones that feedback to you but has no context or example. Interview process - absolutely ridiculous. No one could clearly tell me what my role would be doing. There was also 6 rounds of interviews which was extremely unnecessary. Overall they did some shady dealings. There was an opportunity to move up but rather than open up the promotion to that department they took the word of one supervisor (who was leaving), didn’t conduct interviews, nor reviewed resumes. There were many employees there longer who didn’t even get a chance to advocate for themselves. Ultimately I was let go. I was not given any warning or grace period to collect my things, request letters of recs, or compile a portfolio together. I was called into the meeting on a Friday under the notion that management wanted to hear more about my current projects and discuss other opportunities at the company.

Explore other reviews about Monks

5.0
May 5, 2026
Recommend
CEO approval
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Pros

great place to work often

Cons

not ideal break time options

3.0
Jun 8, 2026
Recommend
CEO approval
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Pros

The team members who are in the weeds

Cons

* Low pay and lack of career progression. Last year I had my first raise in years but it was a VERY small increase that hasn't improved my quality of life unfortunately. This year they pushed the merit increase by half a year. There isn't a doubt among all of colleagues that this is an intentional move to get more folks to quit / save money. * High employee turnover. * Multiple waves of layoffs and departures since 2024. Lack of communication and planning around layoffs leads to us having to figure out solutions on the fly and it honestly does not seem like that leadership cares about how these layoffs are affecting the CURRENT business. * Rotating door of Execs who have no idea what's going on in the ground. We're just treated like numbers on a spreadsheet.

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