Not such a great company as it may look like - Customer Service Representative Montblanc Employee Review

2.0
Dec 17, 2022
Recommend
CEO approval
Business Outlook

Pros

It is great on paper to say that you are working for Montblanc. Colleagues are very nice.

Cons

No company culture at all, people from other depatments don't interract with eachother, as a customer service representative I feel being patronized by people from other departments. Pretenting to be a global international company but it feels more like working for a big german GmbH. The management is close to being invisible and very conservative. Premices look terrible and not modern at all quite depressing, very far from city center. No carriere growth is possible in this company unless you do politics.

Explore other reviews about Montblanc

5.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work, good benefits

Cons

No cons, everything was great

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people were tight but majority of time people come and go.

Cons

They expect you to follow policy to the tee and when you do, you will be written up for it by your store manager. They know that robberies are a thing, people will go in and just start stealing stuff. We are told NOT to engage per our own safety. But tell me how I am getting written up by my store manager for NOT DOING MY JOB and then getting a call from corporate for my lack of work. Are you kidding me? You write me up because policy says do not engage with situations that may endanger me? Yeah, I am so glad that I left this brand because there really isn't a future here. I hope that this brand fails to the ground.

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