Management does NOT care about you - Brand Ambassador Montblanc Employee Review

2.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good coworkers, very collaborative and patient, pay can potentially be good.

Cons

Management does not care about providing tools and will NOT listen to the actual problems customers are having. They care more about how quick you close a case or pick up the phone (AKA The KPI’s). They keep you working WITH NO BENEFITS for 8 MONTHS just to ditch you out for the most minimal mistake.

Explore other reviews about Montblanc

5.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work, good benefits

Cons

No cons, everything was great

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Some people were tight but majority of time people come and go.

Cons

They expect you to follow policy to the tee and when you do, you will be written up for it by your store manager. They know that robberies are a thing, people will go in and just start stealing stuff. We are told NOT to engage per our own safety. But tell me how I am getting written up by my store manager for NOT DOING MY JOB and then getting a call from corporate for my lack of work. Are you kidding me? You write me up because policy says do not engage with situations that may endanger me? Yeah, I am so glad that I left this brand because there really isn't a future here. I hope that this brand fails to the ground.

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