Benefits are good. - Customer Success Manager Morningstar Employee Review

3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, sabbatical, generous mat leave.

Cons

Little transparency on pay even though the company states they are transparent. Low industry pay.

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Morningstar Response
3mo
Transparency is pillar of Morningstar, and pay transparency is no different. As part of our public CSR and other reports we clearly and consistently communicate compensation. We also believe there’s real value in coming together in person, which is why we ask teams to be in the office four days a week—focused on collaboration, learning, and shared purpose.

Explore other reviews about Morningstar

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative environment, learning mindset, great work life balance

Cons

Not a lot of exceptions for fully remote status

4.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (e.g. 6% of salary 401K matching program, 6-week sabbatical after working 4 years). Good opportunities to switch roles within company. Most employees are great to work with.

Cons

Slightly lower pay relative to other companies. Management might be on a course of changing strategies across orgs too quickly, resulting in too many things breaking and failed outcomes. Removed 3 days a week in-office policy, which may lead to missed talent acquisition opportunities.

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