A company like no other... - Customer Success Specialist Motive Employee Review

5.0
Oct 12, 2018
Recommend
CEO approval
Business Outlook

Pros

- High achieving work ethic from across the board - Extremely interesting and provoking technology and innovations happen here! - Open door policies to learn and ask from anyone at the company - Flexible management, work from home when you need to, awesome workplace benefits too! Food & social events are on point

Cons

- Communication is hard as things and people quickly change roles or processes on the fly to keep up with the immense growth - Open floor plan, must wear noise-cancelling (IT will supply for you if you ask) Lots of loud idea sharing happens here!

Explore other reviews about Motive

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and product. Shoaib is a great CEO

Cons

Hype and noise valued too highly

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the strongest part of the company. I’ve worked with talented, supportive teammates across product, sales, marketing, and design who genuinely care about solving difficult problems for customers. The mission is meaningful, and there are opportunities to work on products that have real-world impact. The pace is fast, which can be exciting if you enjoy building quickly and wearing multiple hats. There is also plenty of room to grow and take on responsibility if you’re proactive.

Cons

The company has grown quickly, and it sometimes feels like the organization hasn’t fully caught up. Priorities shift frequently, which can make long-term planning difficult and leave teams feeling reactive instead of strategic. Workloads can be heavy, and sustained urgency has led to burnout in parts of the organization. Communication between leadership and teams could be more consistent, especially around the reasoning behind major decisions and organizational changes.

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